As professional florists we guarantee your satisfaction of each order that is filled through our shop! Our amazing team take great care in the handling of flowers from the cleaning and processing of them through the care in exquisite designs that will indeed please you. *** IMPORTANT NOTICE FOR ALL ORDERS *** Please note that due to supply and demand limitations, substitutions on flowers and/or containers may need to be made to complete your order. We will do our best to make your selection as close as possible. If you have any issues with the quality of your order, please call us within 5 days of receipt to discuss the matter. Your complete satisfaction is very important to us!